Our People

Team Leader, Healthcare Risk Consulting

Denise (formerly Shope) Whitng Dawson joined RCM&D in 2008 as a Risk Management Consultant within the Healthcare Division. She is a nationally recognized healthcare enterprise risk management professional with extensive  healthcare experience, and more than 30 years specializing in risk management, regulatory compliance, quality improvement and patient safety.

In her current role, Denise is Team Leader for the RCM&D/SISCO Healthcare Risk Management Consultation Services. She provides program leadership and works directly with clients to implement risk mitigation strategies in clinical and non-clinical areas across the healthcare enterprise. In addition, she provides comprehensive professional support services to help clients comply with new and changing regulatory requirements, evaluate emerging exposures through onsite risk assessments, navigate claims processes and develop recommendations and solutions for today’s complex risks. In addition, Denise currently leads SISCO’s  Healthcare Enterprise Risk Management (ERM) service line.

Denise is a former President of the American Society for Healthcare Risk Management (ASHRM). She has also served on the Board for ASHRM for two terms. She is currently an active member of ASHRM affiliated chapters in several states. She is a faculty member for ASHRM’s ERM Certificate program and Healthcare Risk Management Certificate program. She is acontributing author to ASHRM’s ERM and Leadership Playbooks.  Denise speaks nationally on several healthcare enterprise risk management topics.

Before joining RCM&D, Denise began her career as a staff nurse at Geisinger Medical Center, where she spent 19 years advancing to the position of Director Risk Manager.

Education & Professional Development

  • Marywood University – Health Services Administration (MHSA)
  • Bloomsburg University – Nursing (BSN)
  • Geisinger School of Nursing – Registered Nurse Program (RN)
  • Distinguished Fellow of the American Society for Healthcare Risk Management (DFASHRM)
  • Associate in Enterprise Risk Management (ARM-E)
  • Certified Professional Healthcare Risk Management (CPHRM)
  • Commercial Lines Coverage Specialist (CLCS)
  • Property & Casualty License

Professional Affiliations & Civic Organizations

  • American Society for Healthcare Risk Management (ASHRM) – Past President
  • State Chapters – Pennsylvania, Virginia, Maryland, Florida, Ohio – Member
  • Chesapeake Women’s Network
  • Phi Alpha Alpha National Honor Society for Public Affairs and Administration