Webinar | Claims Management 101: What You Need to Know to Reduce and Manage Claims Costs
Although most business owners don’t expect to suffer a loss, statistically, a small business has a 40 percent chance of having a property or liability loss within a 10 year period. Workers’ compensation claims typically occur much more frequently and become more costly the longer they go unresolved.
Having an effective claim management program in place when a loss occurs will prove crucial to the overall outcome of a claim. By establishing a clear process that outlines what steps to take to manage a claim, you will minimize the confusion and be able to respond efficiently, resulting in lower overall claim costs.
This webinar will provide insights that will allow you to develop your own customized claim management program. We will outline the steps to take both pre-loss and post-loss, that will help you manage your claims, by providing:
- An overview of the best practices as they relate to the four main lines of coverage: automobile, general liability, property and workers’ compensation.
- Advice on what can be done pre-loss to eliminate or reduce claim exposures.
- Key information to collect following a loss.
- Guidance on timely claim reporting and the negative implications for late reporting.
By having procedures in place employees will know what information to collect and be in a position to communicate the loss details to the insurance company in a timely manner, ultimately producing a better claim outcome.
The webinar will be by presented by RCM&D Claim Consultant Terri Bauer.
The webinar is approved for 1.0 contact hour of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow). It is also approved for 1.0 contact hour of Continuing Education Credit toward CPHRM renewal.