Instilling the Ever Important Patient Experience Mindset

Improving patient experience is on every healthcare manager’s mind as revenue streams become more and more dependent on it.  The article, Happy patient, healthy hospital: Taking a cue from the hospitality industry, sums up the challenges as well as some strategies being implemented around the industry to increase patient satisfaction and therefore revenue.  RCM&D’s Healthcare Practice team has been advising on and implementing strategies like these as part of our Enterprise Risk Management Program for quite some time.  Additionally, here are just a few examples of other services our healthcare system clients have benefited from recently:

Contact us today to learn more about the benefits of partnering with RCM&D.