Baltimore, MD – RCM&D is proud to announce that it has been awarded the E&O Plus Quality Management Award for the 31st consecutive year. This accolade highlights insurance agencies that demonstrate an unwavering commitment to quality management in client service. RCM&D stands out as one of only 15 agencies nationwide to receive this distinction and remains the sole recipient in Maryland.
“Receiving this award for the 31st year in a row is a remarkable achievement and a testament to our team’s dedication to providing outstanding client service. Our commitment to innovation and quality management ensures that we continue to set the benchmark in the industry,” says Matt Kahn, President of RCM&D.
The E&O Plus program, established in 1986 for growing agencies that insure complex risk, is endorsed by Assurex Global and The Council of Insurance Agents & Brokers (CIAB). It provides a comprehensive approach to operational efficiency, enabling RCM&D to deliver exceptional client services.
Donna Fowler, RCM&D’s E&O Plus Quality Coordinator, states, “RCM&D upholds the highest standards in every aspect of our work. By embracing E&O Plus best practices and fostering a culture of continuous improvement, we ensure that our clients receive unparalleled service and support.”
