Our People

Claim Consultant

Byron Edgecomb joined SISCO in November 2023 as a Claim Consultant. Byron’s multifaceted background in special investigations, fraud detection, negotiation, hospitality, and project management makes him a well-rounded claim consultant at SISCO, capable of handling various aspects of the claims process with a focus on integrity, efficiency, and client satisfaction.

As a claim consultant at SISCO, Byron specializes in investigating personal and commercial auto claims, leveraging 13 years of expertise in special investigations to ensure accuracy and detect potential fraud. With additional proficiency in check fraud investigations, he contributes to maintaining the integrity of the claims process. Byron also emphasizes customer satisfaction and applies project management skills to enhance overall efficiency at SISCO.

Byron utilizes his strengths in contract negotiation and interpretation to navigate and manage complex contractual matters in his role as a claims consultant. His effective communication skills across all organizational levels, coupled with a strong work ethic, enable him to facilitate collaboration and successfully contribute to cross-departmental projects, improving workflow effectiveness in the claims process.

Prior to joining SISCO, Byron served as a Commercial Account Executive at Consolidated Insurance + Risk Management. Previously, Byron worked as a Special Investigations Unit Manager at Agency Insurance Company of Maryland (AIC) and as a Claims Specialist at Progressive Insurance.

Education & Professional Development

  • Salisbury University – Management Information Systems
  • Property & Casualty License – MD
  • Legal Principles Claim Specialist – LPCS
  • Fraud Claims Law Associate – FCLA
  • Professional Commercial Insurance Advisor – PCIA
  • Qualified Commercial Lines Specialist – QCLS
  • Qualified Professional Insurance Specialist – QPLS