With over 18 years of experience providing claims services, Shannon is skilled in completing negotiations for stipulation or settlements of claim and is adept at promoting effective communication with all parties. She is also knowledgeable in the legal statutes for claim management in the Pennsylvania, Delaware and Maryland jurisdictions and is licensed in Delaware and Connecticut.
In her current role, Shannon serves as a Senior Claims Adjuster experienced in Workers’ Compensation, Automobile, General Liability, Property and Subrogation. She coordinates the claim management process with defense counsel, maintains adequate reserves and provides expert testimony when necessary.
Prior to joining RCM&D, Shannon worked as a Claims Adjuster for Travelers Insurance Company and Zurich North America.