RCM&D Risk Management Team shares expertise at the National Center for Assisted Living Spring Conference

RCM&D Risk Management Team Tapped to Share Expertise at National Center for Assisted Living Spring Conference

Presentations highlighted health and safety issues for assisted living industry, stressing that risk managers must stay informed and proactive

BALTIMORE, MD – Three risk management and claims experts from RCM&D, a Baltimore-based insurance firm, and its subsidiary SISCO, a third party claims administration firm, were tapped to share their knowledge of risk management best practices for assisted living communities at the National Center for Assisted Living (NCAL) Spring Conference in New Orleans, Louisiana from March 13-14, 2012.

On March 13, Carol Miginsky and Denise Shope, Risk Management Consultants with RCM&D, presented “Using Lessons from Patient Safety to Manage Risks in Senior Living Communities,” which delineated how patient safety concepts can be utilized to improve resident safety conditions and alleviate many common medical risks in senior living communities. 

Miginsky and Shope presented a second seminar that day entitled, “The First 24 Hours.” The presentation stressed the importance of quick and effective responses to medical incidents.  It also highlighted the importance of having a thorough understanding of the risk management fundamentals that are unique to the assisted living industry.

On March 14, Sheila Salisbury, Claims Consultant with SISCO, weighed the risks and benefits of allowing residents to use Electronic Mobility Vehicles (EMV’s) in continuing care retirement communities. The presentation, “Risk Management Tips for the Safe Operation of Electronic Mobility Vehicles,” cited real world examples of risks associated with EMV’s and shared best practices for mitigating those risks.

“The assisted living industry continues to grow as the number of senior citizens in the American population increases to never before seen levels,” said Miginsky. “As their operations expand, assisted living community executives and risk managers need to be aware of the specific risks their businesses face and stay focused on managing those risks and maintaining a healthy and safe living environment for their residents.”