The Arc Central Chesapeake Region, a Maryland-based non-profit, sought a health plan that was affordable, accessible and provided a positive experience for its employees. The organization was experiencing a 10-13% average plan increase year-over-year. Unaffordable employee contributions and premiums created barriers to care, affecting both employers and employees. Additionally, the plan offered limited options and lacked actionable data, hindering the ability to develop strategies around tailoring benefits and addressing cost increases. These challenges not only created financial strain but also had a negative impact on employee morale, recruitment and retention.