Overcoming the Obstacles to Healthcare Provider Shortages

Healthcare staff shortages have become a significant challenge in managing patient surges during the COVID-19 pandemic. Providers may become ill, school closures could inhibit staff from performing routine duties, and physical and emotional fatigue can cause burnout.  These circumstances inevitably lead to workers facing a reduction in hours, workers leaving the healthcare field altogether, or workers taking contract positions, thus depleting the workforce and increasing stress on the remaining employees.  

A recent survey of leaders from 100 large and private sector hospitals revealed that almost half of the respondents had to reduce inpatient capacity due to staff shortages.

Considerations for Retaining Staff

Practical considerations and resources for retaining healthcare staff can be categorized into four actions that are critical to workforce planning:

Quantify your organization’s needs by cadre, type, and skill level.  Regularly re-assess as the situation evolves by monitoring staff to census acuity, how many staff are unavailable, how many additional staff are available from temporary staffing solutions and what departments or categories staff are affected.  

This may lead to a multitude of questions, including:

Considerations to supplementing and supporting your workforce can include:  


Staff and labor shortages are a significant problem for all industries in today’s workforce. The above questions and strategies may scratch the surface for addressing this problem in healthcare, but your broker can help you design a tailored plan for recruitment, retention and keeping your facility adequately staffed. 

Talk to a trusted RCM&D advisor today with any questions on overcoming staff shortages and to develop a plan that’s right for your organization.